Shipping Information
We are proud to offer international shipping services currently operating in over 200 countries and islands around the world. Nothing means more to us than offering our customers a high-value service. We will continue to grow to meet the needs of all our clients, offering a service that exceeds all expectations anywhere in the world.
How do you send packages?
Packages from our warehouse in China will be shipped by Aliexpress Standard Shipping or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped via USPS.
Do you ship worldwide?
Yes. We ship to more than 200 countries around the world. However, there are some locations we cannot ship to. If you are in one of those countries, we will contact you.
What happens with customs?
We are not responsible for customs fees once the items are shipped. By purchasing our products, you consent to one or more packages being sent to you and may incur customs charges when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates: Location and *Estimated Shipping Time United States 10-25 business days Canada, Europe 10-20 business days Australia, New Zealand 10-30 business days Mexico, Central America, South America 15-30 business days * This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email with tracking information once your order ships. If you have not received the tracking information in 5 days, please contact us.
My tracking says "no information available at this time."
Some shipping companies take 2-5 business days to update the tracking information in the system. If your order was placed more than 5 business days ago and there is still no information about your tracking number, please contact us.
Will my items be shipped in one package?
For logistical reasons, sometimes items from the same purchase are shipped in separate packages. If you have any other questions, please contact us and we will do our best to help you.